They didn't just buy a sauna.
They changed their lives.
Verified reviews from customers across North America
Put it together last weekend, took maybe 3 hours with my son. First session that night and wow. Worth every penny. The YouTube install video helped a lot.
We use it every single evening now. My husband was skeptical at first and now he's the one who refuses to skip a session. The backyard looks completely different.
The delivery was ahead of schedule which was a great surprise. Setup took a weekend. We have used it almost every night since. It is everything we hoped for and then some.
Pool to sauna and back. I do it every evening and my recovery has genuinely changed. The sales team was honest about what would work in the Arizona heat and they were right.
I was on the fence for months. Finally pulled the trigger and cannot believe I waited so long. Setup was straightforward. Three of us used it on the first night.
I use this every night before bed. Sleep went from terrible to genuinely good within two weeks. The quality of the wood and the build is way beyond what I expected at the price.
I was worried about humidity down here but they pointed me to the right model and it has been completely fine. Eight months of heavy use and zero issues.
Garage setup. Took me a Saturday afternoon. The instructions were clear and when I had a wiring question someone answered within the hour. It looks incredible in person.
Built the platform myself and assembled the sauna over two days. Support was available the whole time. The cedar quality is not something you can fully appreciate in photos.
Minus 25 outside and it heats to full temp in under 40 minutes. Used it straight through the worst Canadian winter I can remember. Not a single issue. Incredibly well built.
I do a 20 minute session before bed every night. Recovery as an athlete is on a completely different level. The red light chromotherapy setting is something I use every single time.
The cedar smell when you open the door, the way it heats evenly, the solid feel of every panel. None of this comes through in product photos. You have to experience it.
68 years old with joint pain that has been with me for a decade. My doctor suggested infrared and I am glad I found the right unit. I use it every morning. Night and day difference.
I use the chromotherapy setting every session. Skin is clearer, sleep is better, stress is way down. I did not expect results this quickly. Genuinely one of my best purchases.
Delivery was fast and the crew placed it exactly where we wanted it. Everything was checked and running before they left. We used it the same evening.
The design in person is so much better than the photos. Everyone who visits asks about it immediately. I spent a long time on a call getting the right size and it paid off.
Our backyard looks like something out of a magazine now. They connected us with a local electrician for the hookup which made the whole thing much easier to coordinate.
I had a million questions before buying and every single one got answered. Not generic answers either, real specific ones. Sauna arrived ahead of schedule and assembly was honestly fun.
Used my HSA to cover a big part of it. They helped me get the documentation together and the whole process was way simpler than I expected. Saved over $3,000.
Had a small issue during install and someone was on the phone with me within 20 minutes on a Saturday evening. Never had customer service like that from any company.
Took me a weekend to put together. Videos on YouTube helped a lot. First session was on Sunday night and I have not missed a day since. Heats up faster than I expected.
Three months in. Used it almost every day. Not a single problem. The construction feels like it will outlast my house.
Financing made the whole thing actually possible for me. Zero percent for 18 months. Got the model I actually wanted instead of the cheaper one.
I called around before buying and nobody else could answer half my technical questions. These guys knew every product inside and out. Ordered the same day.
My wife and I had different opinions going in. One call and we both walked away agreeing on the same model. Haven't regretted it once.
Heating element issue after about six months. Replacement shipped out within two days, no hassle, no arguing about the warranty. That is how it should work.
Delivery crew assembled it on site and tested everything before they left. I turned it on for the first time that evening and it worked perfectly.
I spent six months reading every review I could find before buying. North American Sauna was consistently recommended and everything people said checked out.
Bought the cold plunge at the same time. Hot cold contrast every morning. My immune system this winter has been noticeably better.
My doctor recommended infrared specifically. They found me something medical grade within my budget and explained the difference between far and full spectrum properly.
App control is great. I preheat on the drive home and it is ready when I walk in. Small thing but it made the routine so much easier to stick to.
Bought it for my parents. Helped us think through the mobility and safety stuff without us even having to ask. My dad uses it five times a week.
We had a complicated deck situation and they worked through the whole structural setup with our contractor. No shortcuts, just real help.
Cedar smell, even heat, solid panels, tight fit. None of this comes through until you are actually sitting in it. The photos do not do it justice.
I needed something that would actually hold up in a Canadian winter. North American Sauna knew the certifications and the specs that actually matter up here.
Order to delivery was under two weeks. Kept me updated with tracking the whole way. Arrived in perfect condition, nothing damaged.
My kids actually want to spend time with me now because of this thing. Evening sauna has become our family routine. Did not see that coming.
I train people for a living and I send anyone asking about recovery tools here. Consistent products and consistent support every time.
The person I talked to remembered details from our conversation three weeks earlier when I called back. That kind of attention is not something you find everywhere.
I renovate homes for work and I know quality construction when I see it. The joinery on this is proper. Not something you expect at this price point.
Used my FSA funds at the end of the year before I lost them. They provided everything I needed for the documentation and the whole process took maybe an hour.
Ordered on a Tuesday and it was on my porch by Friday. The delivery crew placed it exactly where I asked and ran through everything before they left.
My cardiologist approved sauna therapy for my blood pressure. They took the health considerations seriously and found me the right configuration. I feel better than I have in years.
Two hurricanes and a hailstorm since install. Not a scratch. Built for real weather, not a showroom.
Sleep is completely different now. Two months of nightly sessions. I fall asleep faster, stay asleep longer, and wake up actually rested.
North American Sauna followed up a few weeks after delivery just to make sure everything was good. Nobody does that. It made an impression.
I travel constantly for work. The sauna has become my reset when I get home. Jet lag used to wreck me. Now I do a session and I am fine by morning.
Each chromotherapy color setting genuinely feels different. I use it as part of my evening wind down and it has become something I look forward to every day.
Three kids, full time job, constant stress. The sauna is the one place I actually decompress. Fitted perfectly in our small backyard with the right recommendation.
Compared probably eight different places before buying. Better product selection, better pricing, and the support actually knows what they are talking about.
I am a physiotherapist. The team understood the therapeutic applications immediately. Matched me to exactly the right unit and the patients I have referred have all been happy.
My husband thought it was too expensive. Three weeks after delivery he told me it was the best thing we have bought for our house. He uses it more than I do.
Assembly was straightforward. A few hours with a friend. Instructions were clear and the video guides on the site filled in any gaps. Everything fit perfectly.
Bought a sauna from a different company two years ago and it was a mess. Switched to North American Sauna Co and the difference in product quality and support is not even close.
The return policy made me comfortable pulling the trigger. Never needed it but knowing it was there changed my mindset completely.
My mother is 74 and needed something low EMF with easy access. They thought through all of it without me having to spell it out. She uses it three times a week.
Whole process from first call to delivery was smooth. No pressure, no upselling, just honest help. That alone made me trust it.
Basement install. I designed the whole space around it. Support helped me get the heater sizing right for the room dimensions and it heats perfectly.
Heats up fast, whisper quiet, and the steam output is exactly what I was hoping for. Every detail of this purchase was better than expected.
Rheumatoid arthritis. The infrared heat is different from a regular sauna. My inflammation has gone down noticeably over consistent use. I wish I had done this sooner.
My partner and I wanted different temperatures. Dual zone controls solved it. Neither of us has to compromise and we both get exactly the session we want.
Maintenance question two months after buying. Called in the afternoon and had an answer within an hour. That level of after sale support is genuinely rare.
Hockey player, came back from knee surgery. Infrared plus cold plunge has cut my recovery time significantly. Wish I had this setup years ago.
Vacation property at altitude. Explained the situation and they knew exactly what would handle the elevation and the temperature swings. Works perfectly at 7,000 feet.
Called early in the morning before heading to work and got a real person immediately. I have called at all different hours and someone always picks up.
Our realtor told us the outdoor sauna added to the appraised value. North American Sauna actually mentioned that when we were deciding. Good advice.
My therapist suggested heat therapy for anxiety. Six weeks in and I am genuinely different. Less reactive, sleeping better, more even. Hard to explain until you try it.
The quiz took two minutes and nailed it. Exactly what I needed. Did not even need to call anyone.
I was deciding between a few models and they sent me a comparison breakdown without me even asking. Made the decision easy.
Third sauna I have owned. North American Sauna carries brands I genuinely could not find anywhere else in Canada and the pricing was the most transparent I found.
Coldest night of the year. Fired it up and it was at full temp in 35 minutes. Minus 32 outside. Sat in there for an hour. That is exactly what I bought it for.
A friend bought from here and would not stop talking about it. Finally ordered. Everything he said was accurate. Great product, great support, no surprises.
Got the hot tub and the outdoor sauna together. They coordinated both deliveries on the same day. Backyard is a completely different place now.
Cold plunge and sauna together every morning. Four months in and I have not had a sick day yet this winter. My energy levels are genuinely different.
I read a lot of reviews before buying and they all matched my experience. Good product, fast shipping, real support. No gap between what was promised and what I got.
One of the best purchases I have ever made. Should have done it sooner. I use it almost every day and it has genuinely improved my sleep, mood, and energy.
Overall really happy with the sauna. Heats up well and the quality is solid. Took a bit longer to assemble than expected but the end result is great. Would recommend.
My wife and I could not be happier. Installation was simple, everything worked the moment we turned it on. We got the larger heater and it heats up very quickly.